Solutions

You do not buy a platform. You buy an operation that already runs.

Each operation here is a step into the autonomous era, and it goes live on your systems in two weeks.

The solutions, by industry

The workflows, already built for each operation

Each operation arrives with its workflows and agents already built. Choose an industry to see the systems, rules and vocabulary it runs on.

$44bn a year

What sustained power interruptions cost United States electricity customers, 25% more than a decade earlier.

Lawrence Berkeley National Laboratory, 2018
Autonomous

Statistical Forecast Generation

Demand Planning

Fits and refits the baseline forecast against history, seasonality and trend, and flags where the model has stopped working.

Run by Demand Planner · background

HITL

Forecast Consensus Cycle

Demand Planning

Runs the consensus round: collects market and promotional intelligence, quantifies each override, and closes the number.

Run by Demand Planner · background

Autonomous

Forecast Accuracy Measurement

Forecast Value Assurance

Measures accuracy, bias and the value added by each override, so the cycle learns rather than repeats.

Run by Demand Planner · background

HITL

S&OP Cycle Assembly

Sales and Operations Planning

Assembles the cycle: the numbers, the gaps, the options and the trade-offs, so the forum decides instead of reconciling spreadsheets.

Run by S&OP Coordinator · background

HITL

S&OP Decision Tracking

Sales and Operations Planning

Follows every decision the forum took through to its effect, so commitments do not quietly lapse between cycles.

Run by S&OP Coordinator · background

HITL

Constrained Supply Planning

Supply Planning

Balances the demand plan against real capacity, material and inventory, and names what cannot be met.

Run by Supply Planner · background

Autonomous

Shortage Projection

Supply Planning

Projects forward where supply will not meet demand, early enough that something can still be done about it.

Run by Supply Planner · background

HITL

Supply Rebalancing

Supply Planning

Proposes the moves that close a projected shortage: expedite, resource, substitute, transfer or repromise.

Run by Supply Planner · background

Autonomous

Capacity Modelling

Capacity Planning

Works out where the real constraint sits across lines, sites and suppliers, rather than where it is assumed to sit.

Run by Capacity Planner · background

HITL

Network Scenario Modelling

Plays out the network questions before they are committed: a new site, a tariff change, a shift in where things are made.

Run by Network Planner · collaboration

HITL

Sourcing Rule Maintenance

Network Planning

Keeps the rules that decide which site or supplier serves which market current in the planning system.

Run by Network Planner · background

HITL

Master Schedule Build

Master Production Scheduling

Builds the schedule the plant will actually run, sequenced against capacity, material and changeover cost.

Run by Master Scheduler · background

The new workforce

Agents with real responsibilities

Every agent sits in a real team, carries named workflows, holds an authority you set and answers to a named person.

Every agent the Energy OS activates.

Manufacturing Operations

BackgroundSpecialist

Production Coordinator

Shop Floor Execution

Captures what the line actually did: confirmations, consumption, output, stoppages and changeovers, as they happen.

Carries

  • Operation Confirmation
  • Backflush Reconciliation
  • Production Output Posting

Answers to Production Supervisor

Procurement Operations

AssistantSpecialist

Contract Specialist

Contracting

Prepares and administers contracts, and captures their obligations and commercial terms as structure so the rest of the contract life can be run.

Carries

  • Contract Preparation
  • Contract Activation
  • Contract Amendment

Answers to Contracts Manager

Freight Logistics

BackgroundAnalyst

Transport Analyst

Transportation Planning

Keeps an honest picture of where every load is, works the exceptions, measures emissions, and reads the network for where cost really sits.

Carries

  • Shipment Tracking
  • Delay Notification
  • Transport Exception Resolution

Answers to Transportation Manager

Freight Logistics

BackgroundSpecialist

Carrier Coordinator

Carrier Management

Tenders loads down the agreed sequence, sources spot capacity when it runs out, and keeps the routing guide honest on evidence.

Carries

  • Carrier Tender
  • Spot Rate Sourcing
  • Carrier Scorecard Production

Answers to Carrier Manager

Supply Planning

AssistantSpecialist

Supply Planner

Supply Management

Balances demand against constrained capacity and material, projects shortages forward, and proposes the moves that close them.

Carries

  • Constrained Supply Planning
  • Shortage Projection
  • Supply Rebalancing

Answers to Supply Planning Manager

Manufacturing Operations

BackgroundSteward

Manufacturing Standards Steward

Manufacturing Engineering

Keeps routings, standard times, yields, work instructions and production parameters true to what the line actually does.

Carries

  • Standard Drift Detection
  • Routing and Standard Maintenance
  • Work Instruction Publication

Answers to Manufacturing Engineering Manager

Asset Maintenance

BackgroundAnalyst

Reliability Engineer

Reliability Engineering

Scores criticality, tests whether each maintenance strategy is working, drives failures to root cause, and computes asset health.

Carries

  • Criticality Scoring
  • Strategy Effectiveness Review
  • Maintenance Strategy Revision

Answers to Reliability Engineering Manager

Field Service

BackgroundSpecialist

Service Contract Administrator

Service Contracts

Gets a signed agreement live in the operation, watches every promise while it can still be kept, and surfaces renewals with their margin.

Carries

  • Contract Administration
  • Renewal Management
  • Promise Tracking

Answers to Service Contracts Manager

Field Service

BackgroundSpecialist

Remote Support Specialist

Remote Support and Knowledge

Diagnoses the asset before anyone travels, applies the fix remotely where it can, and captures what worked for next time.

Carries

  • Remote Diagnosis
  • Remote Fix Delivery
  • Expert Escalation

Answers to Knowledge Manager

What was always missing

Four decades of software organised the work. None of it ran the work.

One requisition crosses the ERP, the supplier portal, the contract store, the risk database and the payment system, and a vendor that owns one of those five was never in a position to carry it across the other four.

ERP

SAP, Oracle, Workday

Records and transactions

The system of record

RPA

UiPath, Automation Anywhere

Keystrokes and screens

Tasks that mimic a person

AI platforms

Palantir, C3.ai, Databricks

Analytics and machine learning

Insight that helps a human decide

Process mining

Celonis, Signavio

Event logs

Diagnosis, and a trigger

Execution

Nobody

The work itself

This is the gap

The shift already under way

Give the operation its weeks back

A routine purchase order holds four hours of real work and takes six weeks to land, and the difference is coordination your best people absorb on top of their own job.

Of real work in it

4.2 hours

Before it lands

46 days

Process cycle efficiency

1.6%

The day now

With ExpertOps

Chasing

The day goes on following up on quotes, approvals and status that nobody owns between the steps.

Every transaction is picked up the moment it arrives, through the night, the weekend and the month end close.

Re-reading

Each handoff means reading the whole request again just to understand what is being approved.

One agent carries it end to end, so nothing changes hands and nothing is read twice.

Waiting on a decision

A threshold sends the work into a calendar that is already full, and it waits there for a gap.

Policy, budget and delegated authority are checked the instant it qualifies, so only real exceptions reach a person.

Starting over

One missing field sends the whole transaction back upstream, and the clock restarts with it.

Everything is validated at intake, so incomplete work never enters the workflow and never comes back.

How fast it lands

Live in two weeks. Autonomous from there.

The workflows, the agents, the guardrails and the connectors are modelled before you arrive, which is what makes the first operation a configuration rather than a project.

Pilot

Live in 2 weeks

Pre-built workflows, no rip and replace, no data preparation

Prove

One operation

Agents run gated, so your team approves every call and sees the trace

Scale

The whole function

More workflows, more agents, and the function keeps pace as demand grows

Autonomous

Steady state

Zero touch by default, humans on the exceptions, governed throughout

How you hold us to it

If your operations are not running faster with less manual effort in twelve weeks, you do not move forward.

Start with one operation

Pick the operation where the weeks go.

Two weeks, one operation, live on your data, against a threshold you set before we begin.

See It in Action

Time to a measured answer

ExpertOps, one operation

2 weeks

Point tools, one step each

One procurement per step

Build it in house

12 to 24 months

Bars drawn to scale against a twenty-four month programme. Building the same operation in house means modelling every process before a line of code is written, which is most of the cost and none of the value.